Communication &

Influence Program

Communication and influence training builds the ability to convey information clearly, influence people who do not report to you, handle difficult conversations, and build strong working relationships with colleagues, clients and stakeholders. Training Edge International delivers customised communication and influence programmes for professionals and leaders in Singapore and across Asia.

Communication & Influence Program
What the Programme Builds

Most work now depends on people you cannot instruct. Outcomes rely on colleagues in other functions, senior stakeholders, clients and partners — none of whom report to you. In that environment, the ability to communicate clearly and influence without formal authority has become one of the most valuable skills a professional can have, and one of the most commonly missing.

This programme builds that ability in a practical way. Participants work on real conversations they are currently having — the stakeholder they cannot get on board, the message that keeps being misunderstood, the difficult conversation they are avoiding — and leave able to handle them better.

Influencing Without Authority

Influencing without authority is the ability to gain genuine commitment from people you cannot instruct. It is not persuasion tricks or being more assertive. It rests on understanding what the other person is actually measured and worried about, framing your request in terms of their priorities rather than yours, building the relationship before you need something from it, and knowing when to escalate and when escalation will cost you more than it gains.

This is the single most requested topic in this category, and for cross-functional and matrixed organisations it is often the difference between projects that move and projects that stall.

Handling Difficult Conversations

The conversations people avoid — giving hard feedback, raising a problem with a peer, disagreeing with a senior stakeholder, delivering bad news to a client — are exactly the ones that determine how much trust and credibility a person carries. Avoiding them has a cost that compounds quietly.

The programme gives participants a repeatable structure for these conversations and, crucially, has them rehearse a real one they are facing, with feedback, so they walk out ready to have it.

 

Communicating Across Cultures in Asia

For teams operating across Asia, the same words carry different meanings in different markets. Directness that reads as clarity in one culture reads as rudeness in another; disagreement that is voiced openly in one setting surfaces only indirectly in another; who speaks in a meeting, and when, is shaped by hierarchy in ways that are easy to misread.

This is a genuine strength of a Singapore-based provider that delivers across the region, and the programme draws on that real delivery experience rather than generic cultural-awareness theory.

Who Should Attend

Format, Duration and Delivery

The programme is customised to your organisation’s communication challenges and can be delivered onsite, virtually, or as a blended format. [Confirm module durations, and whether the four modules can be taken independently or as a series.]

Our Communication & Influence Programs

The programme is built from four modules, delivered as a journey or individually:

WORKPLACE COMMUNICATION

Effective Workplace Communication

Build clear, confident, and professional communication skills.

Influencing & Persuasion Skills

Learn techniques to influence decisions and inspire action.

Presentation & Public Speaking

Deliver impactful presentations with confidence and clarity.

Stakeholder & Client Communication

Strengthen relationships through effective engagement and communication strategies.

Clients’ Review
Hellen Teo profile picture
Hellen Teo
2 years ago
I have been working as a trainer for the highly reputable Training Edge International. I have been consistently impressed by the quality of their training programs and the professionalism of the team. As a trainer, I appreciate the level of support and resources provided by the company. The curriculum and training materials are well-designed and engaging, which makes my job much easier. The company also offers regular trainer development workshops to help us continuously improve our facilitation skills. The leadership team is very responsive to feedback and open to new ideas. They actively solicit input from trainers and are committed to continuously enhancing the training experience for both the trainers and participants. The company also does an excellent job of handling logistics and operations. The scheduling, venue coordination, and participant registration processes are all very smooth, allowing me to focus on delivering high-quality training. Overall, I would highly recommend Training Edge International to any organization or individual looking for top-notch training services. The combination of exceptional content, expert trainers, and strong operational support sets them apart in the market. Hellen Teo
CHARLENE TEO profile picture
CHARLENE TEO
2 years ago
As an associate trainer with Training Edge International, I have had the pleasure of experiencing their exceptional organizational skills and professionalism first-hand. Their team excels in coordinating with trainers to deliver top-notch programs, ensuring that every detail is meticulously planned and executed. What stands out most is their profound respect for both trainers and corporate clients. This respect is evident in every interaction, creating a positive and collaborative environment that is conducive to learning and development. Training Edge International also demonstrates a keen understanding of the importance of aligning a trainer's expertise and passion with the specific training needs of a corporate organization. They go above and beyond to facilitate this match, which results in highly effective and tailored training sessions that truly meet the clients' objectives. In summary, Training Edge International is a paragon of organization, respect, and dedication to quality training solutions. I wholeheartedly recommend them to any corporation seeking to provide professional development training for their team.
Iterl Academy profile picture
Iterl Academy
2 years ago
Our experience with Training Edge International as our overseas training partner in Singapore is fantastic! They are have profound expertise in training delivery from their over 23 years of practice. Our collaboration has been good, and their unique approach to every Masterclass has met our expectations perfectly. Their trainers are knowledgeable and they bring real-world experience to their training sessions, making each session quite informative and immersive for our clients. I recommend them!
Charles Daniel profile picture
Charles Daniel
2 years ago
I was privileged to be a participant of the recently completed 1st and pioneer batch of the Singapore Leadership Masterclass organized by Training Edge International. Absolutely I must testify that my experience was invaluable beyond expectations as the instructors/resource persons were not only knowledgeable, supportive, and proactively engaging but materials were also true to reality of time and easy to understand. The program was well-structured, and the hands-on exercises and real-world examples helped me apply the concepts to my business and work engagements indeed. The small class size, which allowed for personalized attention in real interactive interface with my fellow participants was also amazing. With this experience from the top-notch arrangement, I am confident that the subsequent batches can only get better with improvement from our batch's excellent experience. This Masterclass has been a game-changer for me and my Transformational, Transactional and Authentic leadership style over my team as I am already seeing results. I can't wait to be in another round of higher class soon. I highly recommend this training program by Training Edge International to anyone looking to upskill or reskill. Dr. Charles Daniel
nisha abu bakar profile picture
nisha abu bakar
3 years ago
I have collaborated closely with the highly reputable Training Edge International for more than 15 years due to the company’s professionalism. As a distinguished corporate training and development provider, the company delivers high quality professional management and corporate leadership programs. TEI’s commitment to excellence is demonstrated in their quality of the training material, delivery and follow up service with the clients. The range of courses are comprehensive and at the same time in depth and customised to the clients’ needs. Their holistic approach to training from the initial consultation and needs assessment to post training evaluation ensures impactful results and loyal long-term customers. The company is at the forefront of the various industries trends, and understands the evolving needs of the clients. As a leading training provider, the company has delivered outstanding service to some of the top high-profile private companies and public sector organisations – reflecting the calibre of its services and credibility. It is an honor and privilege to partner with TEI and I highly recommend the company to any organisation seeking top-tier training and development services. You will be assured of professionalism, innovation and a commitment to excellence.
The Leadership Program designed and developed by Training Edge International has improved our organizational capabilities across Singapore and the wider Asia Pacific region. Training Edge is a highly valued partner that builds qualified, competent, knowledgeable, and skilled leaders! From insights into personality types and communication styles to skills for managing conflict and change, the series of corporate leadership training curricula gave us the foundation that we needed. The participant course materials are high quality to offer contemporary, relevant, and professional training. Undoubtedly Training Edge International is one of the best Corporate Leadership Training in Singapore. On the 10 scales, they are a 10!"
FAQ (Frequently Asked Questions)
Q: What does communication and influence training cover?

A:  Communication and influence training covers structuring messages clearly, listening, influencing people without formal authority, handling difficult conversations, presenting with confidence, and communicating effectively with senior stakeholders, clients and across cultures.

Q: What is influencing without authority?

A:  Influencing without authority is the ability to gain agreement and commitment from people who do not report to you — peers, other functions, senior stakeholders and clients. It relies on understanding the other party’s priorities and framing requests in terms of their interests rather than your own.

Q: Who should attend communication and influence training?

A:  Managers and team leaders, project managers working across functions, sales and client-facing professionals, technical specialists who must persuade non-technical stakeholders, and anyone whose results depend on people outside their reporting line.

Q: Can the programme be customised and delivered online?

A:  Yes. The programme is tailored to your organisation’s goals, industry and communication challenges, and can be delivered onsite, virtually, or through a blended learning format.

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